Created by Timothy Martin / 311 Business Intelligence Manager
NYC 311 is a contact center providing government information and access to non-emergency services.
School Enrollment
Alternate Side Parking
Municipal IDs
Affordable Housing
Noise
Potholes
Landlord Maintenance
Abandoned Vehicles
311 data is a barometer for the City’s public sentiment. It provides an excellent real-time snapshot into the social, political, economic, and environmental issues which are affecting New Yorkers.
Analyzing trends and patterns allows us to better understand the needs of NYC residents, and the issues affecting specific communities. This allows for more targeted planning by City Agencies.
311 Service Request data are accessible through the OpenData API https://nycopendata.socrata.com/. Use this content to improve government through research, analysis, and application development.